SSON’s Global State of the SS&O Industry 2016: What are the Radical Performance Drivers for Shared Services?

With much of the discussion around Shared Services evolution hinging on new opportunities that have presented themselves in recent history, SSON asks practitioners how they are positioning themselves to become more relevant and offer better service in the coming years. To provide a frame of reference, we have identified 5 radical value drivers and asked our members to comment on how they leveraging People, Data Analytics, Digitalization, Definition of "Value" and Organizational Design.

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