13 - 16 May, 2019 | Lisbon, Portugal
Director of IT and Services, Europe. Global Leader for Business Process & Information Optimization
Join this keynote session to hear from one of the world’s largest and most established GBS organizations. P&G is designing the next generation of shared service operations in a digital
world, driving innovation and disrupting the status quo through their unique GBS strategy and philosophy without increasing their budget. Learn how GBS within P&G continues to
evolve, reinventing its operational capabilities to ensure a customer-centric organisation within this Fortune 500 company. Discover how GBS is using disruptive capabilities like AI,
automation and machine learning to power an entirely self-funded global operation that better enables regional and local teams to serve billions of consumers around the world,
transforming the role GBS plays for the business and the company’s bottom line.