13 - 16 May, 2019 | Lisbon, Portugal
Head of Global Services & Operations
Telia, the 10Bn EUR telecommunications company, is only one year into its SSC journey. However, with 300 people onboarded, 500 robots deployed, and ambitious growth initiatives (they aim to have 1000 FTEs in the next three years) this organisation is setting itself up for success from the outset.
In this session, learn:
•How to fast-track your service strategy
•Becoming an employer of choice in a relatively small market
•Intelligent Automation from the outset
Marius Ivanauskas, Head of Global Services & Operations, Telia Company