13 - 16 May, 2019 | Lisbon, Portugal
Head of Global Business Services
According to SSON’s 2018 Report, 31% of Shared Services Organisations in Europe are currently operating a GBS model but at vastly different stages of maturity. Hear from one Global Business Services leader who has successfully set up and led GBS organisations for multinational conglomerates, on the specific challenges associated with setting up a GBS structure. Understand her lessons learned for setting up a global service framework, and crucially, what comes next after “planning and launching” in order to ensure maximum value is created.