13 - 16 May, 2019 | Lisbon, Portugal

Caroline Basyn


Global Chief Information Officer and Global Business Services Officer
Mondelez Business Services

Agenda Day 3

Wednesday, May 15th, 2019


2:00 PM Women in Shared Services

Given that as much as 70% of the workforce in some SSOs are female, there’s no question that shared services on the whole do well when it comes to the number of women employed. However, when analysing the number of women in senior leadership positions, these figures drop dramatically. While a diverse leadership team makes business sense with statistics from McKinsey showing that senior management teams enjoy a 3.5% increase in EBITDA for every 10% increase in female leadership, creating and maintaining this diversity is not easy. Intra-company mentorship and women’s groups have come some way in terms of helping to develop future leaders but cross-company collaboration is key to finding unique solutions to both individual and industry challenges. This masterclass is unique in that it is not just a learning opportunity, but a forum to create an informal network with your peers and understand how other companies are practically going about diversifying their workforce. Areas covered:
- Panel discussion: Best practice approaches to recruitment and retention
  • Creating a recruitment strategy for your team that encourages diversity and embraces tech skills
  • Creating an inclusive culture
  • How can work/life balance be achieved?
  • Influencing shared service organizational strategy: impact on the bottom line
  • Practical case studies
- Creating women leaders: practical approaches to upskilling and developing those with leadership capacity
  • The role of digital: increasing the number of women with tech skills
  • Creating an effective mentorship and development programme
- Empowering women to put themselves forward for leadership roles

Check out the incredible speaker line-up to see who will be joining Caroline.

Download The Latest Agenda