13 - 16 May, 2019 | Lisbon, Portugal

Alex Fraser


Global Business Services Lead
McDonalds


3:55 PM Increased value matched with better service – Delivering improved results to your business

You have set up your SSC, have realised
the initial cost-savings, and your centre has
stabilised. What’s next?
In this session, learn how to:

  • Embed Continuous improvements into
the heart of your shared services centre
to continue to add additional value

  • Navigate internal politics – how to
encourage trust in your operations, and
further SSC growth

  • Explore your future operations- simplification and standardisation

  • Challenge your employees’ BAU
mindset – develop initiatives to strive for
excellence


Check out the incredible speaker line-up to see who will be joining Alex.

Download The Latest Agenda