Michael van der Steen

Director Global Process Order to Cash
Bose Business Services


11:20 AM Zero to (GBS) hero in 3 years

  • Prepping your team for the journey –
establishing a shift to a global mindset

  • Exploit your integrated global operations

  • Empowering change towards a global
way of working

8:50 AM Future Services – Will Blockchain be the next big thing, and when will it take off?

A few years ago it was RPA and cognitive that was being hailed as the next big thing for SSCs, but will 2018 be the year that Blockchain steps into the limelight? Largely explored so far within the realm of Financial Services, but with the potential to completely revolutionalise the way in which payments will be processed in a SSC environment, join is for a futuristic panel discussion about the possibilities of this new technology