Centralisation and standardisation are the key steps for driving efficiency in the early years of GBS establishment. Industry leaders will share unique challenges they have come across along the way to help those avoid these pitfalls:

·       Sharing unique experiences and challenges on building and maturing GBS for diverse organisations

·       The key strategies behind integration and migration, highlighting the cultural and operational challenges

·       Setting up the GBS as a central force in standardising processes and creating a centre of excellence for value creation

·       Exploring the role of technology, standardisation, and automation in creating efficiency within a consolidated business portfolio

·       Harmonising diverse ERP systems across multiple companies and understanding the challenges involved

Recognising excellent work and celebrating achievements is hugely important for the community, especially at a time like this. SSON’s Shared Services & Outsourcing Impact Awards is a globally recognised, annual industry awards ceremony, which honours and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives. Tonight is the night we reveal who the winners are for this year and celebrate with them! This year’s awards will be a night to remember! The Awards Ceremony will be presented at the exuberant off-site Gala Dinner, attended by hundreds of SSOW VIPs and attendees, designed to help us network, unwind and celebrate with the best of the best from the industry. Attendance by invitation or for Gold and Silver pass holders only.

The 2024 award winners will take the stage to share their journey which has led them to succeed in their categories. This is a unique opportunity to ask them what they have done differently and really gain crucial insights into what it takes for successful business transformation.