Accomplish Customer Excellence through Digital Transformation and Next-Generation Talent Development

Since its inception over three decades ago, the Shared Services and Outsourcing industries have transformed, drastically. Whilst there is a wealth of information offering advice on the arduous and lengthy maturity journey of a shared service centre – It is time we updated the rulebook!

The days of Shared Service Centres acting as a cost centre are long-gone. Multi-tower Business Service Centres of tomorrow will be responsible for enabling business-critical decision making, and for providing advanced and valued services to their organisations. Wherever you are on your journey, you cannot afford to be left behind.

The 18th Annual Shared Services & Outsourcing Week Europe 2018 is where you will discover new ideas, trends and technologies that will keep you ahead of the game, transform your shared services centre and build on the fundamentals that have shaped Shared Services into the multi billion-dollar industry it is today.

Look no further, join the largest SS&O gathering in beautiful Lisbon this May!

The 2018 Expert Speaker Panel Is Joined By Europe's Leading Experts

1 Ticket, 20 Experiences!

Your Industry’s #1 Event






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Key Topics To Be Addressed in 2018 Include

Transitioning from a transactional to value-adding shared service centre

Deploying Automation and Robotics to increase productivity and eliminate errors

Using PEX and creating a continuous improvement culture to continue to achieve marginal gains and productivity improvements

Creating a GBS and Global Process Owner Model to take advantage of global standardization, economies of scale and creating a truly advanced SSC

Leadership: Developing your leadership skills to lead your team through change!

Accelerating change, leapfrogging forward in the SSC journey

Venue & Accommodation

14 -17 May, 2018
The Estoril Congress Center, Portugal

Register Now

Here's What Went Down at #SSOW 2017

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