Welcome to Shared Services Week Europe 2012

The Next Level of Value: Accelerating Global Growth & Delivering Business Insights to the Board

You are being asked to challenge your captive and outsourced operations to influence business outcomes. To contribute to greater decision making support and opportunities which effect the bottom line. How will you make an IMPACT in 2012?

Our major conference themes present the next wave of thinking

DATA & ANALYTICS: What Are Your Numbers Telling You? Explore how the work impacts the business, the tools needed to capture data and how to combine business knowledge and analytics

GLOBAL BUSINESS SERVICES: Explore the impact and benefits far too great to ignore; decision making support from data management, business agility and payback from large ERP

MOBILITY & COLLABORATION: The nature of work is changing rapidly. Impact the way we empower our people to communicate and collaborate.

TALENT MANAGEMENT: Focus on the impact and core components of workforce development including; attrition, certification, incentives and career path

VERTICALIZATION & EXPERTISE: The most compelling trigger for the next wave of consolidation. Explore the impact of specialization and a need for vertically oriented skills and domain knowledge

SALES & CRM: After the transaction, how do you impact and optimize the customer experience to generate increasing value from every relationship?

Read more about this year's programme

Meet Your 2012 SSOWeek European Chairman

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Introducing…

Mike Colicchio


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“A wide range of styles which is good. This was my first event of this kind in Europe so it was a great overview & networking.”Ziyanda Majokweni, CSIR
"Very good networking opportunity.” Michael Garvey, Harris Corporation
“Excellent networking at this event this year.” Graham Russell, AstraZeneca

Sponsors & Exhibitors



Partners

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